Ethics Channel

The Ethics Channel, available to Grupo Cerradinho’s internal and external audiences, is a tool for safe, transparent, independent, confidential and impartial communication of conduct considered unethical or that violates ethical principles, the precepts of the Code of Conduct and/or the current legislation.

The complaint can be made in two ways:

ON THE INTERNET: Access the website to file a complaint. Your computer’s IP will not be identified under any circumstances.
BY PHONE: Call toll free 0800 900 8004.


The channel is available 24 hours a day, seven days a week. Calls are answered by specialists trained to obtain as much information as possible about the reported complaint, without compromising the anonymity and security of the source. The telephone number from which the call originates will not be identified under any circumstances.

All information will be received by Contacto Seguro, an external, independent company specialized in receiving complaints.

After registering the complaint, Contacto Seguro will forward the information to the Grupo Cerradinho Ethics Committee for proper treatment and forwarding to the areas responsible for the investigation, with the guarantee of anonymity.